LITE 2017 Is All About The Fundamentals, Future Environment Designs Develops An Online Course!

Future Environment Designs (FEDTC) would like to wish all of you a Merry Holiday and a Happy New Year!  We look forward to seeing all of you in the New Year.  In September, FEDTC attended the 2017 Leadership, Innovation, Technology, & Evolution (#LITE2017) annual conference in Edinburgh, Scotland.  We attended last year's #LITE2016 conference and wrote about our experience (see Future Environment Designs Attends the LITE 2016 Conference & Is Inspired!).  The conference is run by Administrate, which is the company now handling our training and customer administration.  As many of you know, we use Administrate to provide you digital access to our course manual.  Because of the information we learned this year, you now have access to the exam review slides we use in our classes.  We now offer a few Occupational Safety and Health Administration (OSHA) courses online (i.e., respirator users and asbestos awareness) and on adding more.  What attracted us to the LITE conference this year was our desire to delve deeper into the Administrate program and to learn best practices in managing our business.  This year the conference exceeded those goals.  This year there weren't as many inspiring speakers, but many of the speakers gave us fundamental knowledge of the Administrate program and its capabilities.

View from Administrate's Offices

Like last year, the conference followed two tracks Evolution and Innovation, which we mixed and matched the various presentations throughout both days.  All the presentations from the conference can be seen at Administrate's website.  It started with opening remarks from John Peebles the CEO of Administrate, filling us in on Administrate's growth in the United States (based out of Bozeman, Montana) and in the Middle East (based out of Beirut, Lebanon).  Followed by Mike McGrail (@Mike_McGrail, formerly of Administrate and now with Velocity Digital, no kilt this time), speaking on "Busting Modern Marketing Myths".  We then listened to Simon Greany, of Elucidat, discuss "Big Learning: 4 Strategies to Help You Unlock New Revenue Streams with Digital Learning."

Natasha Serafimovska Presentation on Financial Reporting

Many of the presentations afterwards were delving into the inner workings of  the Administrate programs.  These presentations helped us get the best out of the program or gave us ideas of how to improve the information we get from the program.  For example, the presentation by Siobhain Murdoch and our Account Rep Natasha Serafimovska, both from Administrate, discussed "Common Course Pricing Strategies for Training Companies."  From their presentation we learned about creating subscriptions, how training tokens work and how to offer them.   Siobhain Murdoch then joined together with Loki Lau, of Administrate, to discuss "A Deep Dive Into Course Templates," which taught us how to improve the course templates and in particular adding photos to the templates.  Gilles Bell's, of Administrate, presentation on "How to Communicate More Effectively With Students and Customers" provided some ideas we will be implementing with our communications moving forward (first changes will be with the Safety Suzy Newsletter coming out before the end of this month).  The second day started with a 1-2-1 session with our Account Rep Natasha Serafimovska to help us better understand the program and create several reports.  Mark Mullen & Jesse Vernon, both of Administrate, discussed "How to Improve Instructor Led Training (ILT) with eLearning" which made us realize we can significantly improve the materials we are providing you online. 

Ryan Cochrane's presentation on Creating Content That Converts to Leads

Based on the information we learned we have already made several improvements.  For all asbestos refresher courses the manual is online as many of you know already.  In addition, the review for all the asbestos refresher exams is now online, too.  We've created our first online course the respirator user course.  This course is required annually by anyone who uses a respirator.  This will allow you to take the respirator user course "At Your Convenience."  We plan on adding more courses and creating a separate landing page for the "Training At Your Convenience" service, that will include all the different ways we can train your employees, conveniently.  These improvements will help FEDTC continue to improve and offer more ways in meeting our goal of Keeping Your Employees Safe!

NYS Department of Labor Publishes Two New Mold Fact Sheets

Since January 1, 2016, New York State Department of Labor (NYSDOL) was designated the responsibility of enforcing the New York State Mold Law, Article 32 "Licensing of Mold Inspection, Assessment, and Remediation Specialists and Minimum Work Standards."  Reading Article 32 is like reading stereo instructions (dating ourself on that one), somethings are very clear while others contradict each other, especially in the sections on the minimum work standards.  Many people in the industry have said NYSDOL needs to write a rule that will clarify the law.  We disagree, though the law is a little confusing, but it is very basic and simple.  There is a saying we love "Be careful what you wish for, you might just get it." (Knowing ourselves, I'm probably misquoting it, but you get the jist)  When regulators write rules they then have to go out for public comment and the next you know you get something that is really confusing and lengthy.  On November 18, 2017, NYSDOL published two new fact sheets:

• A revision of Publication P227 - Mold Assessment and Remediation in New York State Fact Sheet.

• and a new Publication P228 - What to Expect When You Hire a Mold Assessor and Mold Remediation Contractor Fact Sheet.

These two fact sheets are very well written and are perfect for providing to your clients to educate them on what to expect regarding the mold inspection/remediation process in New York State.  Reviewing and discussing these fact sheets are one of the highlights of our mold refresher courses.

Moldy Wall in New Construction

The interesting fact sheet is the newest one, "What to Expect When You Hire a Mold Assessor and Mold Remediation Contractor".  This fact sheet, in our opinion, actually clarifies some of the confusion with Article 32.  The fact sheet was created and designed for the consumer.  However, since it was created and designed by NYSDOL, it gives you insight into what NYSDOL expects from the Mold Assessment and Remediation process.  These are some of the points we think the fact sheet clarifies:

• The difference between a written passed clearance report and a final status report.
• Can you write a passed clearance report if the underlying cause (if known) is not corrected?
• The responsibilities of the mold assessor.
• The responsibilities of the mold remediation contractor.
• The use of disinfectants, biocides, and antimicrobial coatings.
• What happens if a post-remediation assessment is not wanted?

Those of you who took our initial courses or attended one of our presentations at Professional Abatement Contractors of New York (PACNY) or at the Environmental Information Association (EIA), we discussed what we saw as potential liabilities in the law regarding the above issues.  This new fact sheet actually clarifies these points without writing any further rules.  It provides the mold industry with a guideline of what a client should expect when they hire a Mold Assessor or Mold Remediation Contractor.  We look forward to discussing this with you and seeing if you agree. 

Related articles

• New York State Mold Licensing & Minimum Standards Law Is Signed By Governor Cuomo(futureenv.blogspot.com)

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• NYS Mold Law Changes, Licensing Requirement Goes Into Effect January 1, 2016(futureenv.blogspot.com)

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• Future Environment Designs Approved For All NYS DOL Mold Courses(futureenv.blogspot.com)

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