Tuesday, April 17, 2007

Is Saturn Dying?

As many of you know, I drive a 1995 Saturn SL1. In 1995, Saturn was a relatively new car company that was designed with the idea of changing the way cars were sold. It had alot of great ideas, the "no dicker sticker", well built cars moderate size cars, making the sale of the car an event, and many other such things. For example, the Saturn SL1 had one of the best insurance rates, gas mileage rating is 22 to 28 mpg,and when I bought my car my photo was taken with the car and I was sent the photo attached to a calendar. I was invited to the Tennessee plant for festivities, and invited to help build parks for children. Being a Saturn owner, you were part of a community. However, Saturn now appears to be on its last legs. On Long Island there is only one dealer and we all know the problems General Motors is having. Saturn has lost its way and it is a shame. I will be in the market for a new car soon and I would have loved to get another Saturn, but Saturn is not the customer friendly company it used to be. In a world where the cars are roughly the same, the winner for me is the company that brings customer service to the party.

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